Return And Refunds Policy

Returns and money back

For safety reasons, our policy doesn't allow any medicines to be returned, and we can't sell drugs that have been returned. The laws in the UK that guide the sale and supply of drugs say that medicinal products cannot be returned. Every pharmacy must follow these laws. Any medicine you don't need or want to use can be taken to a nearby drugstore, and they will safely get rid of it. Because they are dirty, cosmetics and personal items cannot be returned.

Changes to plans

If you bought something that will be sent to you by mail, you can cancel your order until the pregabalin is dispatched. The contract between us is made when we send you the delivery confirmation message confirming that we have received and will process your order. After that date, you can no longer cancel the order. We hope that any medicine you buy from us will work well for you. But if you want to send medicine back to us because it is:

Damaged and faulty issues

You have 30 days from receiving faulty goods to ask for a return under the Consumer Rights Act 2015. We may offer to fix or replace the item for free. If the first item we sent you that was amended or replaced turns out to be broken, you can get your money back, plus any standard shipping costs.

This does not affect things that broke because of normal wear and tear. When you buy some things, like electronics, the seller may give you extra warranties that give you additional rights. You should carefully read these.

Call our customer service team if you think anything you bought needs to be fixed. Fill out our online form, and we'll tell you how to return the items.

Cash Back

Once we get your returned items, we'll process your refund. Refunds are sent back to the card you used to make the purchase. Depending on your card provider, this process may take between 5 and 7 business days.

If you return an item in full, we'll repay the standard postage you paid. We're sorry, but we can't refund the shipping cost when you return part of an order.

Limits on refunds

You can't return medicines, even ones from the store, or things that have a hygiene seal that has been broken. As you would in a store, you can inspect your items fairly. However, you can only return items that you have used if they are broken or don't work.

These refund rules are in addition to our normal sales terms and conditions.